Propane Delivery Specialist - Three Rivers FS - Dubuque, IA

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

Three Rivers FS Company

Department: Operations                                               JOB CODE:     

REPORTS TO:  Propane Sales&Service Team Leader  FSLA STATUS: Hourly                                                                                                                         Prepared Date: October  2019            

PURPOSE AND SUMMARY STATEMENT

Drive energy trucks over established routes. Deliver propane to customer residences, farms, and commercial businesses. Record transactions on customer deliveries and obtain customer signatures on receipt for pickup or delivery.

ESSENTIAL JOB FUNCTIONS

Assist propane sales & service personnel as needed with the installation of LP tanks and equipment.

Ensure customer satisfaction by promoting good relations; assist in production selection and advise on the use and application of products sold.

Test LP systems for leaks and deliver LP cylinders.

Assist in collecting accounts and contracting of LP, handle complaints promptly.

Inform customers of new products or services and communicate sales leads to energy salesperson.

Complete and turn in daily sales reports and do inventory of truck and LP plant.

Adhere to the uniform policy, and maintain the appropriate professional image.

Operate computer using ticket creation software.

Maintain the truck and plant equipment according to company standards and perform routine maintenance on the truck.

Work additional hours to meet season demands. Allow for flexibility in work schedule in order to ensure order completion.

Adhere to the company environmental, health, and safety policies and do required safety training. May serve on the location Safety Committee.

Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.

Supervisory Responsibilities                             

This job has no supervisory responsibilities.

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High school diploma or General Education Degree (GED).

Experience

One to two years or more of related work experience preferred but willing to train.

Scope

Responsible for own work only; some direct or indirect control over expenses and revenue generation; may make some budgetary recommendations; accountable for results of own work.

Guidelines

 Number and similarity of guidelines requires use of independent judgment in locating and selecting the most appropriate guidelines or reference; some           interpretation required. Make knowledgeable recommendations that may reflect original thought.

Complexity

The work consists of duties that involve various related steps, processes or methods. The decision regarding what needs to be done involves various choices requiring the employee to recognize the existence of and differences among recognizable situations. Actions to be taken or responses to be made differ in such things as the source of information, the kind of transactions or entries or other differences of a factual nature.

Significance and Purpose of Personal Contacts

Contacts with employees within the immediate department or related support units to obtain, clarify, give facts or information, which are more complicated or technical.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses Registrations

Appropriate drivers license, CDL with Hazmat, Tank and air brakes. Must pass required CEPT schooling. Employee must be insurable to operate required vehicles.

Materials, Equipment and Software Used

Ability to operate required vehicles. Working knowledge of applicable company computer programs, such as ticket making software.

Physical Demands

The work requires considerable strenuous physical activity such as frequent climbing of tall ladders, lifting heavy objects (70+ pounds) and the use of transportation equipment.

Work Environment

The work environment involves risks with frequent exposure to potentially dangerous situations which require a range of precautions or significant opportunity for personal injury if an error or mishap occurs.