The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

SALARY RANGE: $17 – $20 / hr

PURPOSE AND SUMMARY STATEMENT

The CSR will be required to organize material and effectively communicate with internal and external customers.

ESSENTIAL JOB FUNCTIONS

• Assist customers with statement questions, online bill payments, and overall account reconciliation.
• Compiles and sorts documents, such as invoices and checks.
• Verifies and posts details of business transactions, such as funds received and disbursed.
• Assist with month end processes and monthly statements.
• Reconciles report discrepancies and problems.
• Reviews, balances, interprets computer reports, and makes corrections.
• Assists employees, vendors, clients, or customers by answering questions related to accounts, procedures, and services.
• Answer incoming telephone calls, ascertain nature of the call and directs caller to the appropriate person.
• Greet and assist customers with recording payments and billing questions.
• Attends required meetings as requested.
• Successfully adhere to safety rules and company policies and procedures as well as federal and state laws.  EHS,
• OSHA, and DOT policies and procedures must be adhered to at all times.
• Other duties as assigned.

REQUIREMENTS

• Excellent customer service skills
• Excellent communication and organizational skills
• Time Management: the ability to organize and manage multiple priorities.
• A strong team player and the ability to work closely with others.

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law.  In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.