IT Associate - Location Support- South Central FS - Effingham, IL

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

Education and Experience:  

Associate's degree (AA/AS) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Job Summary:

Working remotely at all company facilities maintaining computer system activities.  

Reports to / Supervision Received:

IT Manager

Essential Functions (other duties may be assigned):

•    Primary support of all locations computer systems. This included but not limited to configuring, installing, and maintaining Home Office network and remote site hardware, software and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers
•    Job does require some mechanical and physical aptitude such as climbing ladders, working in elevated positions.  Other operational job functions will include  remote camera maintenance, network installation in new building spaces, support of mobile devices of operations staff, technical assistance on automation hardware and software
•    Has familiarity with and assists users when needed on software and equipment usage.  This would include training on applications such as Webs,  Agvance and the Microsoft suite of products - Excel, Access, Word and Outlook.
•    Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
•    Develops and communicates standards for use, operations, and security of network, personal computers, and data.
•    Communicates with other departments to report and resolve software, hardware, and operations problems.
•    Consults with department managers to develop system solutions that are consistent and uniform with organizational objectives.
•    Attends required meetings as requested.
•    Successfully adhere to safety rules and company policies and procedures.

FS. Bringing You What's Next. We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law.