Location Administrative Assistant - Southern FS, Inc. - Marion, IL

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

Salary Range:  $15.50 - $17.00

Now Hiring: Location Operational Assistant / Administrative – Marion, IL

Reports To: Location Manager
Location: Marion, Illinois
Employment Type: Full-Time

Are you organized, detail-oriented, and passionate about delivering outstanding customer service? We’re looking for a Location Operational Assistant / Administrative to support our day-to-day operations and ensure smooth customer interactions at our Marion, IL location.

Job Summary

The Location Operational Assistant / Administrative will play a key role in assisting the Location Manager with billing, inventory, customer service, and general administrative support. This position requires strong communication skills, accuracy in data entry, and the ability to multitask in a fast-paced environment.

Key Responsibilities

• Greet and assist customers in-person and over the phone with professionalism and warmth.
• Support billing operations for all products, including fertilizers, chemicals, fuels, and store items.
• Maintain accurate inventory records on a daily and monthly basis.
• Organize and manage store displays, promotions, and seasonal merchandising.
• Ensure cleanliness and organization of the store; delegate and assist with daily and weekly cleaning tasks.
• Enter data into billing systems and prepare invoices, bills of lading, credit memos, and shipping documentation.
• Assist in credit administration, including processing new applications and promoting Agri-finance services.
• Collaborate with sales staff to promote company products and services.
• Ensure excellent customer experience by prioritizing customer satisfaction and building long-term relationships.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience:
  Associate's degree (A.A.) or equivalent from a two-year college or technical school;
  OR six months to one year of related experience and/or training;
  OR an equivalent combination of education and experience.
• Strong organizational and multitasking skills.
• Attention to detail and proficiency in data entry.
• Customer service experience preferred.
• Knowledge of agricultural products is a plus but not required.
• Comfortable using computers and basic accounting or inventory software.
• Team player with a proactive attitude and willingness to assist where needed.

Additional Expectations

• Maintain a clean, professional appearance and wear company uniform when applicable.
• Follow safety procedures and report unsafe conditions immediately.
• Attend staff meetings and communicate time off requests in advance.
• Use company property responsibly and keep internal information confidential.

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law.  In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.