Night Shift Leader - Southern FS, Inc. - Marion, IL

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

Salary Range: $16.50 -$18.00

Position Summary
The Night Shift Leader is responsible for supervising store operations during assigned shifts, ensuring excellent customer service, maintaining store standards, and supporting team members. This position assists management by overseeing daily operations, handling customer concerns, and ensuring company policies and procedures are followed.

Key Responsibilities

Team Leadership

• Supervise, train and support store employees during assigned shifts
• Provide direction, coaching, and training to team members
• Ensure staff follow company policies, procedures, and safety standards
• Assist with scheduling and shift coverage when needed as well as one night shift per week

Customer Service

• Provide outstanding customer service and ensure customers have a positive experience
• Address and resolve customer questions, concerns, or complaints professionally
• Maintain a clean, welcoming, and organized store environment, both inside and out
• Prepare fast food items according to the Health Dept and store standards when required

Store Operations

• Open and close the store according to company procedures
• Manage cash handling, register operations, and shift deposits
• Ensure correct pricing, promotion, and display of products to maximize profitability.
• Assist with receiving and stocking products, checking inventory for expiration dates, and ensuring timely replenishment.
• Adhere to company policies, including sales of regulated products and uniform standards.
• Attend employee meetings and collaborate with team members.
• Ensure shelves, coolers, and displays are fully stocked and properly rotated

Compliance & Safety

• Ensure compliance with company policies and local/state regulations
• Maintain cleanliness and safety throughout the store
• Monitor for loss prevention and report any incidents to management

Administrative Duties

• Complete shift reports and required paperwork
• Communicate important updates to corporate management
• Assist with inventory counts and product ordering when necessary
• All other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Previous retail or convenience store experience preferred
• Prior leadership or supervisory experience is a plus
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Reliable and dependable with strong attention to detail
• Ability to acquire and maintain a food service sanitation certification.
• Must be of legal age to sell alcohol and tobacco products.
• Must have a valid driver’s license and a satisfactory driving record.
• Ability to lift 21-50 lbs and occasionally work in varying weather conditions.
• Strong skills in communication, decision-making, customer focus, and collaboration.

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 25–40 pounds
• Frequent walking, bending, and reaching

Work Schedule

• Flexible schedule including days, evenings, weekends, and holidays as required by store operations.

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law.  In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.