Energy Service Technician - Prairieland FS - Riverton, IL

At Prairieland FS, you have the opportunity to make an immediate impact. Working with the industry's top professionals, you'll develop new expertise through varied job experiences and company-sponsored training programs. And you'll be recognized and rewarded for your contributions. Plus, FS believes in attracting and retaining diverse talent. You can contribute your unique experiences and background to build a community that fosters mutual respect and meaningful relationships.

PAY RANGE: $45,000 - $60,000 / year

Compensation is determined based on your experience and qualifications.

In addition to base pay, you may be eligible for overtime, commission, performance-based increases, and bonuses.

REPORTS TO: Energy Service Manager                                                                                           STATUS: Exempt

PURPOSE AND SUMMARY STATEMENT

Under the direction of the Energy Service Manager, the energy service technician accomplishes the training required to gain the knowledge and skills to perform all services safely and to provide excellent customer service. The Energy Service Technician will also serve as part-time delivery for refined fuels, propane, and lubricants in a safe, efficient, and timely manner. 

ESSENTIAL JOB FUNCTIONS

• Performs service related to propane and refined fuel installations. All propane systems should follow the Propane Policy Manual. 
• Prepares and maintains records in accordance with regulations and company procedures. Documents all work performed on all equipment. Obtains customer signatures on all work orders and receipts for pickup or delivery when required. 
• Drives truck to deliver Propane & Refined fuel to customers’ homes or places of business. 
• Replaces outdated propane regulators at customers’ homes or places of business. 
• Collects accounts from customers and records transactions on customer sales. 
• Every employee in the Energy Department is in Sales. Each employee should be willing to make calls to prospective customers to solicit new business and be able to speak to customers regarding contracts, fill-ups, and other marketing programs. 
• Handles complaints promptly. 
• Completes regular activity reports.
• Maintains company equipment according to company standards and performs routine maintenance on the equipment. 
• Adheres to the uniform policy and maintains the appropriate professional image. 

OTHER JOB FUNCTIONS

• Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA, and DOT policies and procedures as they apply.
• Follows Environmental Health and Safety, OSHA, and DOT policies and procedures as they apply.
• Responsible for maintaining the assigned vehicle according to company standards.
• Responsible for maintaining company equipment according to company standards.
• Comply with the uniform policy and uphold a professional appearance.
• Performs all other duties as assigned.

REQUIREMENTS

Education and Experience

• High school diploma or equivalent; technical diploma or equivalent certification in energy systems or a related field preferred.
• Proficiency in MS Office Suite (Word, Excel, and PowerPoint).
• Knowledge of propane, fuel, and energy systems is an advantage.
• Strong mechanical aptitude and troubleshooting skills.

Functional Competencies

• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
• Excellent verbal and written communication skills, with a professional demeanor.
• High attention to detail and accuracy in all tasks.
• Ability to work effectively as part of a team and collaborate with teammates at all levels.
• Ability to identify and address issues in a proactive manner.
• Strong customer service skills, with the ability to interact professionally with customers and teammates.

• High level of integrity and ability to handle confidential information.

Core Competencies

Demonstrated core competencies, including business knowledge, collaboration, communication, customer focus, decision-making, and skill development.

Other Requirements

• Obtain a valid CDL (Commercial Driver's License) with required endorsements (e.g., HazMat, Tanker) within six months of employment and maintain a clean driving record.
• Must be able to obtain, within six months, and maintain applicable professional certifications associated with the energy industry.
• Must reside within the geography assigned when an employment opportunity is presented.   
• Follow safety and compliance standards to help ensure their well-being and the safety of others.
• Ability to work hours other than those considered normal at various times throughout the year to meet deadlines and demands.
• The role may require occasional travel to other company locations or industry events, with the ability to travel independently and stay overnight as needed.
• Ability and willingness to participate in required training, including education on GROWMARK’s policies and procedures and additional training related to the position’s requirements.

PHYSICAL DEMANDS

Lifting/Carrying                                    Frequency                             Pushing/Pulling                                    Frequency

Under 10 lbs.                                        Frequently                            Under 10 lbs.                                        Frequently

11-20 lbs.                                               Frequently                            11-20 lbs.                                               Frequently

21-50 lbs.                                               Frequently                            21-50 lbs.                                               Frequently

51-100 lbs.                                            Occasionally                          51-100 lbs.                                            Occasionally

Over 100 lbs.                                         Not Applicable                     Over 100 lbs.                                         Not Applicable

Twisting/Turning                                 Frequency                             Driving                                                   Frequency

Bend                                                       Frequently                            Automatic Trans                                  Not Applicable

Climb                                                      Frequently                            Standard Trans                                     Frequently

Crawl                                                      Frequently

Kneel                                                      Frequently                            Elements                                               Frequency

Reach Outward                                    Frequently                            Exposure to Cold                                  Frequently

Reach Over Head                                 Frequently                            Exposure to Heat                                 Frequently

Reach Over Shoulder                          Frequently                            Exposure to dust, dirt, debris            Frequently

Sit                                                            Frequently                            Exposure to chemicals                        Frequently

Squat                                                      Frequently                            Exposure to high noise levels            Frequently

Stand                                                      Frequently                            Working from heights                         Frequently

Walk-Normal Surfaces                        Frequently

Walk-Slippery Surfaces                       Frequently                            Other

Walk-Uneven Surfaces                       Frequently                            Keyboard/Ten Key                               Frequently

                                                                                                                Fine Dexterity                                       Frequently

                                                                                                                Handling (grasping, holding)              Frequently

                                                                                                                Repetitive Motion – Hands                Frequently

                                                                                                                Repetitive Motion – Feet                   Frequently

EMPLOYEE MISSION STATEMENT

Prairieland FS, Inc. strives to provide a Total Rewards package that delivers exceptional pay for exceptional performance, recognizes your dedication to our mission, and helps us attract and retain the highest caliber of talent. 

We are an equal-opportunity employer.

Issue Date: 1/1/2025

Job Title: Energy Service Technician