Credit Associate - Conserv FS - Woodstock, IL

Conserv FS is a full-service agriculture cooperative offering high quality turf, energy, and agronomy products and services for the purpose of improving customer profitability since 1928. Conserv FS is headquartered in Woodstock, IL and serves patrons in southeastern Wisconsin and northern Illinois. Backed by a track record of success, an excellent group of employees, and a strong financial position, Conserv FS is among the premier ag supply companies in the geography it serves. The Conserv FS vision is to be the best, most innovative and diversified agricultural cooperative. 

REPORTS TO:  Business Services Manager                                         STATUS:  Non-Exempt            

SALARY RANGE: $18 - $20 / hour

PURPOSE AND SUMMARY STATEMENT

Proactively communicates with customers and employees to resolve informational needs relating to the payment of invoices and administers digitization of customer credit files.

ESSENTIAL JOB FUNCTIONS

Regularly reviews open invoice reports and reaches out to customers to ensure information is available for them to make payments and follows up on conversations to ensure payment is received.

Administers and maintains customer files including digitization efforts, updating of forms and contact information.

OTHER JOB FUNCTIONS

Assists in management of incoming customer calls, owning the calls and ensuring completion of issue for the customer.

Produces periodic sales reports, assists in account reconciliations.

Assists in administration of various projects such as patronage processing, LP contracting and the annual meeting.

Follows Conserv FS’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned.

REQUIREMENTS

Ideal candidate will have strong customer service skills and the ability to discuss financial matters without offending or being offended.

Experience in commercial credit and/or bookkeeping is preferred.

High school diploma required.

Must be able to use accounting business systems, Microsoft 365 tools.

Good critical thinking skills are helpful.

Must have and maintain a valid driver’s license and satisfactory driving record.

Ability to work extended hours as business conditions warrant.

Ability and willingness to participate in required training that may include education on Conserv FS’s policies and procedures and additional training as it relates to the requirements of the position.

At Conserv FS, we are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law.  In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.