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Retail Customer Specialist - GROWMARK, Inc. - Pipestone, MN

GROWMARK is a regional cooperative with annual sales of $8.5 billion providing agronomy, energy, facility planning, and logistics products and services, as well as grain marketing and risk management services in more than 40 states and Ontario, Canada. GROWMARK is ranked fourth on the NCB Co-op 100 listing of the nation’s 100 highest revenue-earning cooperative businesses.  GROWMARK owns the FS trademark, which is used by affiliated member cooperatives. GROWMARK is large enough to offer solid career opportunities, but small enough to provide a family-oriented, welcoming environment and great benefits.

See what it's like to work at GROWMARK:  https://youtu.be/CSVMnKCySsY

 

 

PURPOSE AND SUMMARY STATEMENT

 

Responsible for developing and managing sales relationships for a defined set of current and prospective customers within an assigned geographic territory. Performs sales consultations through means of cold calling and scheduled appointments with both prospective and existing customers. Performs on-site customer service through deliveries, review of operational requirements, providing solutions through the sale of various products, including lubricants, bulk tank systems and related services.

 

ESSENTIAL JOB FUNCTIONS


Serves as Primary contact for assigned customers within the defined geographical territory, developing relationships, and selling value added lubricants and related products and services.


Serves as support to the Pipestone location ensuring the communicated service levels are attained and the customer expectations met. 


Maintains and develops relationships with existing customers promoting continuity between the Pipestone location and the customer through sales efforts. 


Profitably grow sales territory and meet the goals established by Lubricants Divisional Manager.


Generate leads, set customer appointments working in conjunction with the Associate Energy Account and Service Manager.


Track sales progress and report bi-weekly to Lubricants Divisional Manager. 


Assist with establishing credit terms and negotiating collection problems as they arise.


Maintain customer pricing, sales data, customer interactions, and profiles through CRM.


Commit to continuing education through advanced product knowledge and training, working with manufacturer’s reps, and attending manufacturer sponsored training classes.


OTHER JOB FUNCTIONS

 

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

 

Performs all other duties as assigned.

 

REQUIREMENTS

 

Normally requires a college degree in an Agricultural or business-related discipline or equivalent experience. 

 

Requires a CDL Class 8 certification.


Experience with industry equipment and services preferred.

 

Basic computer skills and proficiency with MS Office and Excel.

 

High level of motivation.


Possess planning, organization, time management, and problem-solving skills.


Critical thinking skills along with the persuasiveness capability.


Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.  


Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

 

Must have and maintain a valid driver’s license and satisfactory driving record. 

 

Other Requirements


Enroll in company random drug and alcohol testing program.

 

Agree to complete the required quarterly Environmental, Health and Safety trainings as assigned through SuccessFactors.
 

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

 


Nearest Major Market: Sioux Falls

Job Segment: CRM, Scientific, Technology, Engineering