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Cash Applications Specialist - Seedway - Hall, NY

 

Seedway is headquartered in Hall, New York with branches in Pennsylvania, Florida, Vermont, Maine, and New York. Seedway has about 220 employees (including seasonal workers) and approximately 15,000 customers. The cooperative does business in farm, vegetable, and turf seed. Seedway is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

PURPOSE AND SUMMARY STATEMENT

 

Responsible for processing electronic and manual remittance transactions, posting complex payment and contractual adjustments to client accounts.  Other responsibilities include reconciling cash transactions, third party remittances and credit/debit card payments.  Answers clients and location/sales Manager in a timely manner in regards to inquiries about specific accounts.

 

 

ESSENTIAL JOB FUNCTIONS

 

Accounts daily for all lockbox, cash, and credit card receipts from customers and miscellaneous sources.

 

Reconciles the accounts receivable/cash input to cash deposits in bank. 

 

Ensures daily cash application to customer accounts, allowing correct discounts if applicable, and works with customers as necessary to ensure proper application of funds.

 

Submits cash transaction reports electronically at end of each business day.

 

Resolves account discrepancies with customers, involving customer service personnel as necessary, and researches account history as needed.

 

Alerts Controller and Supervisor of any non-sufficient fund checks and begins recovery process by invoicing for bank charges and sends collection notice to customer.

 

Ensures that invoices, statements, and late notices are mailed in a timely manner. Communicates difficulties and invoicing errors to Controller and Supervisor.

 

Processes customer refunds of credit balances as requested, or required.

 

Processes approved account adjustments including bad debt write-offs and service charge adjustments.

 

Performs month end reporting to Controller and Supervisor, including EOP recap, Invoice count, CC Transaction summary and other reports as determined and quantifiable.

 

Periodically reviews accounts status, making collection calls and sending payment reminders.  Updates system as to account status and notifies company personnel as required.

 

Works with Supervisor to ensure compliance with established credit and collection procedures.

 

Performs all other duties as assigned.

 

 

OTHER JOB FUNCTIONS

 

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

 

 

REQUIREMENTS

 

Normally requires an Associate’s Degree in Business Administration, or the equivalent thereof, and 5 years or more of related work experience.

 

Must have and maintain a valid driver’s license and satisfactory driving record.

 

Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

 

Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position. 

 

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.