Business Process Supervisor - Crop Protection / Seed - GROWMARK, Inc. - Bloomington, IL

GROWMARK is an agricultural cooperative serving almost 400,000 customers across North America, providing agronomy, energy, facility engineering and construction, and logistics products and services, as well as grain marketing and risk management services. Headquartered in Bloomington, Illinois, GROWMARK owns the FS trademark, which is used by its member cooperatives. GROWMARK also owns and operates SEEDWAY, the largest full-line seed company in the United States. More information is available at growmark.com.

See what it's like to work at GROWMARK: https://youtu.be/CSVMnKCySsY

PURPOSE AND SUMMARY STATEMENT

Supervises order processing, billing, and payment of Crop Protection and Seed products in accordance with corporate guidelines for proper accounting, internal controls, and regulatory compliance.

SUPERVISION AND LEADERSHP

Supervises, leads, and develops Crop Protection Processing Coordinator, Seed Processing Specialist, and Processor II – Agronomy (Ontario).

ESSENTIAL JOB FUNCTIONS

Supervises and trains new and existing process in the SAP ERP system for assigned products.

Supervises order placement, customer and supplier program administration, processing of invoices and disputes for the Crop Protection and Seed divisions and their customers/suppliers.

Supervises the reconciliation and communication of customer and vendor prepay programs and the reconciliation for key general ledger accounts.

Coaches and develops team by providing process expertise and training to enable career enhancement for team members.

Establishes metric-based performance expectations for departmental processes. Monitors performance against metrics and identifies system gaps and improvement opportunities through analytical tools such as Webi, Process Mining, ServiceNow, and SAC (SAP Analytics Cloud).

Collaborates with product divisions to assure maintenance of correct price condition tables, discounts, and payment terms. 

Maintains operating knowledge of the SAP ordering, billing, and reconciliation systems used and assists with development, testing, and implementation of changes as needed. Maintains current knowledge and monitors pricing policies and programs and control procedures, including assisting divisions in setting up programs as they relate to ordering and billing control.

Uses available analytics tools to assist product division personnel in providing customer service and managing operations. Also responsible for developing skill levels and expanding use of the software by direct reports.

Collaborates with appropriate personnel within Controllers, Crop Protection, Seed, IT, Logistics, suppliers, customers, and third-party service providers to develop and implement changes to processes affecting order entry, customer invoicing, supplier payments, and customer and supplier contracting programs.

Communicates with product division personnel, customers, and suppliers on billing and payment issues and to resolve problems.

Serves as primary backup for the Manager, Business Process - Agronomy.

OTHER JOB FUNCTIONS

Educates customers on how to utilize order processing services available.

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned.

REQUIREMENTS

Normally requires a bachelor’s degree in accounting, finance, business administration or equivalent thereof, and 2 years or more of related experience to demonstrate the ability to provide crop protection and seed processing and control leadership to the GROWMARK System.

Understanding and experience with accounting-related areas including Accounts Payable processing, ordering, billing and reconciliation systems, accounting information systems, inventory control, internal controls, credit administration policies, procedures, and compliance.

Demonstrated supervisory and leadership skills, including staffing, coaching, performance evaluation, team building, and the ability to achieve results through others.

Proven professional communication, interpersonal, persuasion, and customer service skills.

Proven computer skills in use and supervision of accounting software, software query tools, and relational database software, along with the ability to enhance business processes.

Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Must have a valid driver’s license and passport with the ability to work extended hours and travel independently overnight.

Ability to work hours beyond what is considered normal.

Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position. 

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.