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Accounting Software Support Analyst - GROWMARK, Inc. - Bloomington, IL

GROWMARK is a regional cooperative with annual sales of $8.5 billion providing agronomy, energy, facility planning, and logistics products and services, as well as grain marketing and risk management services in more than 40 states and Ontario, Canada. GROWMARK is ranked fourth on the NCB Co-op 100 listing of the nation’s 100 highest revenue-earning cooperative businesses.  GROWMARK owns the FS trademark, which is used by affiliated member cooperatives. GROWMARK is large enough to offer solid career opportunities, but small enough to provide a family-oriented, welcoming environment and great benefits.

See what it's like to work at GROWMARK:  https://youtu.be/CSVMnKCySsY

 

 

WHAT YOU’LL BE DOING

 

If you love helping people and are interested in solving challenging business issues with our customers, then we can’t wait to talk to you!  We are looking for a Support Analyst that is eager to go above and beyond helping our customers reach their goals by assisting them with their accounting software challenges. A few key areas of emphasis include:

 

  • Responsible for learning and using accounting software to ensure customers that use the accounting system are fully supported.
  • Provide technical support and problem resolution for customer issues and challenges.
  • Regularly perform tests and audits on the accounting system.

 

 

WHAT YOU BRING TO THE TABLE

 

  • Either a college degree in a business-related field or at least 1 year of accounting related experience
  • Customer service experience
  • Outstanding written and verbal communication skills
  • A knack for relationship building and problem-solving
  • Must be a team-player through and through!

 

WHAT WE BRING TO THE TABLE

 

  • We value relationships and people first and foremost
  • We are a company that gives back to the community
  • We emphasize sustainability practices and stewardship of our resources
  • We enjoy access to in-house training and leadership development opportunities
  • We ensure that employee health and wellness matters to us!
  • We offer a robust benefits package including a company funded pension, 401(k) and generous PTO.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

 


Nearest Major Market: Bloomington IL
Nearest Secondary Market: Normal

Job Segment: Help Desk, Information Technology, Developer, Testing, Scientific, Technology, Engineering