Mobile Analyst - GROWMARK, Inc. - Bloomington, IL

SALARY RANGE: $69,100.00 - $95,050.00

GROWMARK is an agricultural cooperative serving almost 400,000 customers across North America, providing agronomy, energy, facility engineering and construction, and logistics products and services, as well as grain marketing and risk management services. Headquartered in Bloomington, Illinois, GROWMARK owns the FS trademark, which is used by its member cooperatives. GROWMARK also owns and operates SEEDWAY, the largest full-line seed company in the United States. More information is available at growmark.com.

PURPOSE AND SUMMARY STATEMENT

The Mobile Analyst position is responsible for maintaining the GROWMARK mobile and infrastructure devices connected to cellular services, including corporate offices, corporate facilities, and retail company offices that are connected to the GROWMARK cellular services.

ESSENTIAL JOB FUNCTIONS

Provides the installation, administration, and maintenance of core cellular services.

Provides support and troubleshooting for GROWMARK employee's mobile hardware including cell phones, iPads and Mifis as well as and facility infrastructure devices including cradlepoints.

Consults directly with clients throughout the GROWMARK System regarding the appropriate use of mobile technologies and aids with the design, installation, and support of mobile cellular systems.

Provides recommendations, planning, reconciliation and support of all mobile devices and plans.

Maintains corporate cellular inventory and asset tracking through a management system.

Answers GROWMARK switchboard console.

Analyzes and processes monthly telecommunication invoices for payment.

OTHER JOB FUNCTIONS

Prepares monthly status reports, project summaries, and technical recommendations.

Maintains system updates for telecom equipment at corporate and remote locations.

Attends training classes, seminars and conferences as required.

Provides training of telecom hardware and software, and makes formal presentations

to clients throughout the GROWMARK system as required.

Assists with administration of telecom maintenance and support agreements.

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned.

REQUIREMENTS

Normally requires an associate degree in Information Technology or equivalent thereof, and 3 years or more of related work experience to demonstrate knowledge of information technology.

Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Occasionally required to work non-standard or extended hours.

Must carry a mobile communication device and respond to after-hours support calls.

Must have a valid driver’s license and passport with the ability to work extended hours and travel independently overnight.

Occasionally required to lift 21-50 lbs.

Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position. 

At GROWMARK, we are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO), paid holidays, and parental leave, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law.  In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.