Technology Enablement Analyst - GROWMARK, Inc. - Bloomington, IL

SALARY RANGE: $69,100.00 - $95,050.00

GROWMARK is an agricultural cooperative serving almost 400,000 customers across North America, providing agronomy, energy, facility engineering and construction, and logistics products and services, as well as grain marketing and risk management services. Headquartered in Bloomington, Illinois, GROWMARK owns the FS trademark, which is used by its member cooperatives. GROWMARK also owns and operates SEEDWAY, the largest full-line seed company in the United States. More information is available at growmark.com.

PURPOSE AND SUMMARY STATEMENT

Enables effective and consistent use of productivity, collaboration, automation, enterprise AI tools, and other supported technologies by delivering training, adoption support, consultative guidance, and application-level administration aligned to IT standards and enterprise strategy.

ESSENTIAL JOB FUNCTIONS

Delivers training, office hours, and adoption support to drive effective use of productivity, collaboration, automation, enterprise AI tools, and other supported technologies.

Partners with business users to understand application usage challenges and recommend improvements aligned to established governance.

Performs application-level administration activities, including permissions, configuration, and support for collaboration and productivity applications.

Builds and supports automations leveraging Microsoft 365 applications and enterprise AI tools to enhance usability and efficiency while following established standards and guidance.

Develops and maintains role-based guidance, learning materials, and best practices.

Provides Tier 2 support by troubleshooting application issues, identifying root causes, and implementing sustainable fixes.

Participates in communities of practice and contributes feedback on new features, capabilities, and adoption opportunities.

Contributes to internal communications promoting Tech Enablement services, resources, and application level best practices.

OTHER JOB FUNCTIONS

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs other duties or special projects as assigned.

REQUIREMENTS

Bachelor’s degree required and 4+ of related experience in technology enablement, digital adoption, productivity platforms, or IT consulting roles.

Experience supporting end users and business partners through training, documentation, and adoption activities that improve effective use of productivity and collaboration technologies.

Experience in performing application-level administration and support for productivity, collaboration, automation, and enterprise AI tools, following established IT standards and governance.

Working knowledge of Microsoft 365 applications and enterprise AI tools, including experience supporting or building automations using tools such as Power Platform, Power Query, PowerShell, and AI tools such as Copilot and Claude with the ability to follow established standards and best practices.

Demonstrated experience delivering training, creating learning materials, and providing Tier 2 support for common and moderately complex application issues.

Ability to consult with business users to understand usage challenges, document requirements, and recommend enablement-focused solutions under the guidance of senior team members.

Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify root causes and escalate complex or enterprise-impacting issues appropriately.

Demonstrated organization and prioritization skills, with the ability to manage multiple requests and initiatives simultaneously.

Ability to work independently while collaborating effectively within a team and contributing to communities of practice and shared enablement efforts.

Must have a valid driver’s license with the ability to work extended hours and travel independently overnight.

Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.

At GROWMARK, we are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO), paid holidays, and parental leave, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law.  In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.